Business Telephone Systems Canterbury Kent (CT1): The high-tech telephone systems that businesses in Canterbury use today offer a lot more than simply a way of receiving and making calls to and from customers and suppliers. Regardless of the size of your business in Canterbury, you should be capable of making video calls and conferencing calls, and have the facility for real time monitoring and interactive voice response messaging. But understanding which telephone system service to subscribe to and which integrated phone system to use can be a difficult choice to make.
Conventional phone systems are efficient, straightforward and can be coordinated with your business requirements. A Private Branch Exchange that is made possible through an in-house telephony solution will allow your staff to communicate with one another internally, and with suppliers and customers externally.
Internal telephone calls are completely free and made through a Private Branch Exchange (PBX), while external calls are sent over analogue lines rented from a telephone company (Public Switched Telephone Network - PSTN), via a Voice over Internet Protocol (VoIP) Gateway, or ISDN/ASDN.
For sure, if you have a small business with just a few employees an actual PBX (Private Branch Exchange) will probably not be the most cost effective solution for you. But, a virtual PBX package could be a better option, using cloud based technology. A "free" virtual PBX version is sometimes offered for small businesses by some communication companies. But be cautious, because such so called free options are often just for a short trial period and may only provide you with restricted functionality.
Stay away from any company offering a free virtual PBX, yet you are charged for the hosting, as the more communications traffic there is, the more you'll pay. You are much better to settle for a paid service that will supply your business in Canterbury with a full functionality package, and when needed an opportunity to extend the level of service.
Obviously, if you've got unlimited internet access at your business premises in Canterbury, you'd be daft not to go with VoIP, which is the most cost effective of all.
What Does VoIP Stand For? - VoIP is a system that was developed by a company called VocalTec in the late 1990s, and stands for "Voice Over Internet Protocol", which was mostly introduced to save on the cost of making international, long distance and mobile phone calls.
A VoIP communication solution makes use of your high-speed data connection to make voice and video calls. VoIP systems can be extended through the use of software and hardware to provide your business in Canterbury with;
- Multi-user or conference video calls
- Live website communications
- Voicemail and message retrieval
- Call forwarding
- Music on hold
- Recording and monitoring of calls
- Instant messaging (IM)
For remote workers, a stable VoIP system enables them to integrate seamlessly and freely with other members of the team, no matter where they are based. All that is required is a laptop, a broadband connection and a headset with microphone. Clients can also talk directly and instantly to you for free, providing that they've got access to a web connection at the time. Your firm's computers will turn into your main communications hub as soon as you've installed a fully optimised VoIP telephone system.
You can also benefit from additional business related features with VoIP software applications, that most telecom companies will typically charge extra for. Standard offerings on the majority of business VoIP packages caller ID, auto redial and automatic call forwarding, are just a few examples. The capability to add phone lines at no extra cost as the number of employees grow is also of great benefit, along with being able to integrate with pre-existing telecommunication and IT devices using relatively low-cost routing equipment.
VoIP however, does have several disadvantages. The overall quality of calls can be negatively affected if your Canterbury business is in a low data speed area, or has an inadequate web connection. Companies in Canterbury who are relying on VoIP communications are encouraged to use a dedicated data connection for the best results. Standalone VoIP systems have also been found in recent times to be at risk from Dedicated Denial of Service (DDOS) cyber assaults. By overwhelming their systems and inundating their VoIP communications with calls and messages, certain companies have been held to ransom by hackers, where legitimate customer communications fail altogether. With this in mind, it's recommended that you have an additional method of communication for your business in Canterbury together with VoIP, even though there are some outstanding security packages available to stop this from happening.
Using a Dedicated Canterbury Telephone Services Company
Digital advancements have flung open the door for professional telephone companies to offer low-cost solutions for Canterbury businesses of all sizes. No matter whether you are a one man start-up to a massive conglomerate, there's a first class business telephony service which is suitable for you.
A hosted phone service, where an external company takes calls from your customers and forwards messages on to your via SMS, email or phone, can really benefit smaller businesses in Canterbury. This form of service permits you to focus on your business's fundamental objectives and not get disturbed by messages and telephone calls as you are working. Hosted telephony services also means that there is someone to answer your company telephone or website during normal work hours, or 24/7 if that is a service you require. Important messages and phone calls can be forwarded immediately to your own phone using a hosted telephony service wherever you are, from the workshop to the golf course.
Larger and medium sized businesses in Canterbury can employ a professional telephony company to put together and install a world class messaging service and telephone system on-site. They'll faultlessly assimilate your current phone infastructure with a telecommunications program that suits your needs. Potential options that could be incorporated include faxes and voicemail being sent directly to your email inbox, and call forwarding arranged for different staff members or departments according to what the needs of the caller are. To ensure that customer key presses or responses connect them with the relevant department for their needs, a professional company in Canterbury can also put in place an Individual Voice Response service for callers to your main switchboard. IVR is also a fantastic way to get your company message and promotion across while the caller is patiently waiting to be connected to one of your team.
Having the capability to assess the productivity of staff is important for any company in Canterbury, and if your business includes a call centre, or customer service office, useful insights can be provided by call reporting. And not only that, because call reporting allows you to educate your personnel about efficient strategies for using the communications technology you are providing them with. It can supply real time data and information to your staff to help them deliver a world class service to your clients.
When CRM (Customer Relationship Management) software is amalgamated with an excellent communication and phone service, things can really unite to boost customer relations, drive sales and increase profitability. When successfully integrated with your company's telephone and communication systems, CRM software can generate a complete picture of each client or customer by collecting recent enquiries or orders, social media interactions and customer contact information. This information is useful for specific ad campaigns, follow up telephone calls and helps you to establish a better relationship with your customers.
To fulfill all of your business's communication requirements, a trustworthy telephone system service company in Canterbury will be able to offer you all the best advice. Any telephone systems made available should be appropriate for businesses of any size, suit a wide array of budgets, and provide the potential for increased productivity. A top notch company will also provide sufficient training for your personnel on any new equipment and make available technical support for any questions or queries you might have.
When you're shopping around for a brand new phone system in Canterbury, you should get the low-down on upgrades in the future, since the technology in communications is advancing rapidly. Slightly older equipment might be less expensive right now, however if it cannot be integrated into more up-to-date telephone systems it will cost you much more if you've got to upgrade it in the near future.
Whether it's cloud based or traditional, or whatever telephone system your business demands, there is a suitable solution which will make sure that your company in Canterbury is in the frontline of telecommunications technology as it continues to grow.
Telephone systems can be installed in Canterbury and also in nearby places like: Broadoak, Lower Hardres, Sturry, Bekesbourne, Chartham Hatch, Littlebourne, Bridge, Faversham, Tyler Hill, Hoath, Fordwich, Rough Common, Chilham, Aylesham, Chartham, Harbledown, Blean, as well as in these postcodes CT1 1EY, CT1 1HX, CT1 1FR, CT1 1PS, CT1 1EB, CT1 1AE, CT1 1DF, CT1 1AX, CT1 1EU, CT1 1DS. Local Canterbury telephone engineers will likely have the postcode CT1 and the telephone dialling code 01227.
Canterbury Telephone Related Tasks
There are a number of different tasks that can be conducted by your local Canterbury telephone engineer including telephone system upgrades, phone call monitoring Canterbury, telephone system replacement Canterbury, telephone system services, line rental, IT support in Canterbury, on-hold marketing Canterbury, moving office phone systems, fraud detection, cheap telephone systems, remote phone systems, on-hold music in Canterbury, telephone system installation Canterbury, telephone/computer integration systems, WAP installations, cloud dictation systems, cloud telephony, telephone system expansion Canterbury, phone call management, call queuing, PBX solutions, small business phone systems Canterbury, Connectix cabling, line commissioning Canterbury, and lots more.
Telephone Systems Kent
In Kent you'll additionally find: Kingsdown telephone system services, Hamstreet telephone systems, Hollingbourne office telephone systems, Walmer office telephone systems, Cranbrook business telephone systems, Hinxhill business telephone systems, Wilmington telephone systems, High Halstow business telephone systems, Eythorne office telephone systems, Coxheath office telephone systems, Brabourne telephone systems, Littlebourne telephone system services, Wrotham business telephone systems, Bethersden telephone system services, Eynsford telephone system services, Sevenoaks Weald business telephone systems, Westerham telephone systems, Sutton Valence business telephone systems, Singleton telephone systems, Kemsing business telephone systems, Bidborough telephone systems, Plaxtol telephone system services, Upchurch office telephone systems, High Halden telephone systems, Boughton Under Blean telephone system services, Cranbrook telephone system services, Whitfield business telephone systems, Sissinghurst office telephone systems, Chiddingstone business telephone systems, Walmer business telephone systems.
Throughout Kent you should be able to find telephone engineers who'll provide various services for your communication requirements. If you can't find the perfect telephone engineer in Canterbury itself then you will surely be able to find one close by.
Telephone Systems Near Canterbury
Also: Tyler Hill telephone systems, Fordwich telephone systems, Broadoak telephone systems, Faversham telephone systems, Chartham telephone systems, Bridge telephone systems, Aylesham telephone systems, Harbledown telephone systems, Chilham telephone systems, Bekesbourne telephone systems, Lower Hardres telephone systems, Rough Common telephone systems, Chartham Hatch telephone systems, Littlebourne telephone systems, Sturry telephone systems, Hoath telephone systems, Blean and more.
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Telephone Systems Around Canterbury
Some Canterbury areas and roads where telephone related work has recently been done - The Dene, Talavera Road, Stour Road, Cow Lane, St Dunstans Close, Albert Road, Cedarview, Court Road, Cotton Road, Thorn Lane, Thruxted Lane, Chaucer Close, Surrey Road, Sancroft Avenue, Ada Road, Brickfield Road, Aylesham Industrial Estate, Bossington, Tower Way, The Broadway, The Shrubbery, St Marys Road, Station Road East, Adelaide Place, Broadlands, The Avenue, Chequers Orchard, Barn Close, as well as the following Canterbury area postcodes: CT1 1EY, CT1 1HX, CT1 1FR, CT1 1PS, CT1 1EB, CT1 1AE, CT1 1DF, CT1 1AX, CT1 1EU, CT1 1DS.
More Canterbury Business Services
When you are on the lookout for telephone system services in Canterbury, Kent, you could also be needing other similar business related services for instance; bookkeeping in Canterbury, payroll services in Canterbury, brand management in Canterbury, social media marketing in Canterbury, website design in Canterbury, brochure design in Canterbury, marketing agencies in Canterbury, E commerce in Canterbury, business accounting in Canterbury, telemarketing in Canterbury, HR consulting in Canterbury, brand design in Canterbury, email marketing in Canterbury, business consulting in Canterbury, and additional Canterbury services.
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Telephone system services in CT1 area, 01227.
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