Business Telephone Systems Dunstable Bedfordshire (LU5): Modern telephone systems for businesses offer so much more than simply a way of receiving and making calls to and from customers. Regardless of the size of your business in Dunstable, you need to be able to make conferencing calls, video calls, and have the facility for real time monitoring and interactive voice response messaging. However, it can be quite tough coming to a decision on which integrated phone system to plump for or which telephone system service to sign up for.
Traditional phone systems are straightforward, efficient and can be matched to your business requirements. An in-house telephony system will provide your business with a Private Branch Exchange, in essence your own private telephone network, to enable your workforce to communicate internally between each other, and externally to outside agencies and customers.
External telephone calls will be routed via analogue lines rented from a phone company (PSTN - Public Switched Telephone Network), via an ASDN/ISDN, or a Voice over Internet Protocol Gateway (VoIP), while internal calls made through a Private Branch Exchange are totally free.
Clearly, if you have a very small business with just a handful of employees an actual physical Private Branch Exchange (PBX) may not be the most cost effective alternative for you. Making use of modern, cloud based technology, you could use a virtual PBX package, which might be a better option. Sometimes small businesses can even get a "free" virtual PBX version, which quite a few communications companies are pleased to offer. However, you must check out the specifications carefully before signing up for any of these free solutions, since they might not come with full functionality, and they may be on the basis of a short trial only.
Be wary of any company that is willing to provide you with a free virtual PBX, but where you pay for the hosting, because the more traffic that is sent through the system, the more expensive your bill is likely to be. You're far better to choose a paid, professional service which will supply your business in Dunstable with a fully functioning package, and when needed an opportunity to expand the service.
With an unlimited internet connection at your premises or office in Dunstable you can choose the most cost effective solution of all; VoIP.
What Does VoIP Stand For? - To save on the cost of making international, mobile and long distance phone calls, VoIP is a communication system which was developed by a firm called VocalTec in the late 1990s, and stands for "Voice Over Internet Protocol".
A VoIP solution makes use of your data connection to receive and make video and voice calls. Options are available for purchase for extending your VoIP system to deliver additional services like;
- Live website communication
- Call forwarding
- Music on hold
- Recording and monitoring of calls
- IM (Instant Messaging)
- Multi-user or conferencing video calls
- Message and voicemail retrieval
To enable those working remotely to smoothly and freely integrate with other members of the team, regardless of where they're based, a stable VoIP platform is perfect. All that they will require is a broadband connection, a microphone headset and a laptop. And so long as they have a web connection VoIP also allows clients to talk directly and instantly to you at no cost to themselves. Your company's computers will turn into your main communications hub as soon as you've installed an optimised VoIP business telephone system.
You may also benefit from additional useful business features with VoIP systems, that many telecom providers will generally charge extra for. The likes of automatic call forwarding, auto redial and caller ID are all standard on the majority of business VoIP packages. Extremely beneficial is being able to add extra telephone lines at cost-free as your employee numbers rise, as well as the capability to integrate with pre-existing IT and telecommunication devices.
Nevertheless, there are several drawbacks to VoIP. If your Dunstable business happens to be in an area experiencing low data speeds for internet or has an unsatisfactory connection, it will affect the quality of any calls. In terms of business it is better to utilise a dedicated data connection for any VoIP communications. DDOS (Dedicated Denial of Service) cyber attacks have also been something of an issue for standalone VoIP systems over the last few years. Cyber criminals have held some larger organisations and companies to ransom by flooding their VoIP communications with calls and messages, overwhelming their systems and causing a failure in legitimate customer communications. Bearing this in mind, it's preferable to have an extra method of communications for your business in Dunstable together with VoIP, even though there are some superb security packages offered to prevent this from happening.
Using a Dedicated Dunstable Telephone Services Company
Telecoms and communications providers are now in a position to offer inexpensive solutions to Dunstable businesses both small and large, owing to developments in digital communications. From a gigantic conglomerate to a one man start up, there is a business telephone service to suit you.
For small businesses in Dunstable where every working minute counts, a hosted telephone service could be of great benefit, where an outside company takes your client's calls and passes important messages on to your via e-mail, telephone or SMS, saving your valuable time. These services allow you to focus the bulk of your attention on the nitty-gritty elements of your business and not have the distraction of answering constant phone calls that interfere with the flow of your work. Being signed up to a hosted telephone service means you can ensure that all phone calls to your company will be answered reliably during working hours and even twenty four hours a day if that is something you need. Then no matter where you are, be it your office or the pub, vital messages and phone calls can be instantly forwarded to your own phone using a hosted phone service.
Large and medium size businesses in Dunstable can hire a professional company to set up a world class messaging service and phone system in-house. Faultlessly assimilating the new system with your current infastructure, they will create a communications solution to match your particular requirements. Potential options that could be involved include voicemails and faxes being sent directly to your e-mail inbox, and call forwarding set up for different workers or departments depending on caller identification. A specialist company can also put in place an Individual Voice Response service for customers calling your company switchboard, so that their key presses or responses connect them with the relevant department or office for their enquiry. Also, while callers are patiently waiting for a response from the right staff member, IVR is a fantastic way to get company messages across.
Call reporting can offer useful information about employee productivity, particularly if your routine business in Dunstable involves telephone operations, as with a customer service office or call centre. Call reporting is also invaluable for educating your workforce in the advanced communications technology which is at their disposal, and on the most effective ways to use it. It can provide real time metrics and data to help your workforce to deliver a world class service to your customers.
When CRM (Customer Relationship Management) software is linked with an excellent telephone and communication service, everything can really work together to drive sales, boost customer relationships and increase profits. CRM software joins forces with your telecommunications systems to provide customer's contact details, recent orders or enquiries, and even social media interactions to develop a complete view of each customer. This data can help you to establish a better relationship between you, and your customers, and will be useful for targeted ad campaigns and follow up telephone calls.
To meet all of your business communication needs, a trustworthy phone system provider in Dunstable will be able to provide you with all the best possible advice. The communication solutions available should provide a way to help any business improve productivity, and will suit a range of budgets. A top notch company will also offer adequate training for your personnel on any new software and equipment and make available technical support for any questions or queries you could have.
When you are shopping around for a new phone system in Dunstable, you should get information on system upgrades in the future, because after all, the technology in communications is advancing rapidly. While it may be cheaper in the short term, to buy slightly older equipment, if this can't be integrated with newer systems, it could get rather costly later if it needs upgrading.
Whichever telephone system your business requires, be it traditional or cloud based, there's a suitable solution that will ensure your company in Dunstable is at the forefront of communication technology.
Telephone systems can be installed in Dunstable and also in: Tebworth, Stanbridge, Hockliffe, Markyate, Battlesden, Eaton Bray, Toddington, Houghton Regis, Totternhoe, Whipsnade, Slip End, Caddington, Leagrave, Sundon, Edlesborough, Chalton, Kensworth, as well as in these postcodes LU5 4JB, LU5 4GB, LU5 4GU, LU5 4NL, LU5 4NJ, LU5 4PA, LU5 4FD, LU5 4RF, LU5 4EX, LU5 4GZ. Locally based Dunstable telephone engineers will likely have the phone code 01582 and the postcode LU5.
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Telephone Systems Near Dunstable
Also: Houghton Regis telephone systems, Stanbridge telephone systems, Kensworth telephone systems, Leagrave telephone systems, Caddington telephone systems, Toddington telephone systems, Chalton telephone systems, Whipsnade telephone systems, Battlesden telephone systems, Markyate telephone systems, Slip End telephone systems, Hockliffe telephone systems, Sundon telephone systems, Edlesborough telephone systems, Tebworth telephone systems, Eaton Bray telephone systems, Totternhoe and more.
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Telephone Systems Around Dunstable
Telephone services were recently requested by business owners living in Duncombe Drive, Dale Close, Churchill Road, Duchess Court, School Walk, Conway Close, Stivers Way, Bury Close, Beecroft Way, Allenby Avenue, Bigthan Road, Acacia Villas, The Chilterns, Church Close, Clayhall Road, Springfield Road, Derwent Drive, Chapel Lane, Arenson Way, Slicketts Lane, Abbey Walk, Toddington Road, Brownlow Avenue, Stuart Street, The Ride, Townside, Buckwood Avenue, Brook Street, Stanbridge Road and these Dunstable postcodes: LU5 4JB, LU5 4GB, LU5 4GU, LU5 4NL, LU5 4NJ, LU5 4PA, LU5 4FD, LU5 4RF, LU5 4EX, LU5 4GZ.
Dunstable Beds (Bedfordshire): The market town of Dunstable can be found in the county of Bedfordshire in the Eastern region of England. Dunstable is around 30 miles from London and 5 miles from Luton, neighbouring villages include Chalton, Edlesborough, Sundon, Slip End, Caddington, Markyate, Leagrave and Tebworth. Dunstable is in the postcode district LU5 to LU6, has a population of about 36,000 and has the dial code 01582. Dunstable is the third largest town in the county of Bedfordshire. (Tags: Dunstable Bedfordshire, Dunstable England, Dunstable UK, Dunstable Beds)
Telephone system services in LU5 area, (dialling code 01582).
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