Business Telephone Systems Southampton Hampshire (SO14): Modern telephone systems for businesses offer far more than just a way of making and receiving calls to and from clients. Whatever the size of your business in Southampton is, you need to be capable of making conferencing calls, video calls, and have the capacity for interactive voice response messaging and real time monitoring. However, it can be pretty tough coming to a decision on which telephone system service to sign up for and which integrated phone system to use.
Conventional phone systems are efficient, simple and can be matched to the requirements of your business. An on-site telephony solution provides your company with a Private Branch Exchange (PBX), in essence your own private telephone network, to allow your workforce to communicate with each other internally, and externally to outside agencies.
Calls made internally through a PBX (Private Branch Exchange) are entirely free to make, while telephone calls to external entities are typically routed via analogue lines which can be rented from a PSTN (Public Switched Telephone Network), via a VoIP Gateway (Voice over Internet Protocol), or ISDN/ASDN.
If your business is relatively small with a minimal workforce, a PBX will perhaps not be the the most cost efficient alternative. But, a hosted, virtual, cloud based PBX solution may be a far better option in this instance. Several communications companies provide a "free" virtual PBX version exclusively for small businesses. However, you you should study the specifications before signing up for any of these free options, because they might not come with all the features, and they may be on the basis of a short trial only.
Beware of any company that offers a free virtual PBX, yet you pay for the hosting, as the more phone traffic there is, the more you will pay. You're much better to go with a paid service which will supply your business in Southampton with a fully functioning package, and when necessary an opportunity to expand the service.
Obviously, if you've got unlimited internet access at your office or premises in Southampton, you will be able to pick VoIP, which is the least expensive of all.
What Does VoIP Stand For? - VoIP is a communication system that was developed in the late 1990s by a company called VocalTec, and is short for "Voice Over Internet Protocol", which was predominantly introduced to save on the cost of making international, long distance and mobile phone calls.
For making and receiving voice and video calls, VoIP makes use of your internet data connection. Software and hardware is readily available to extend VoIP technologies and provide invaluable options such as;
- Call forwarding services
- Call queuing
- Live website communications
- Monitoring and recording of calls
- Conferencing or multi user video calls
- Message and voicemail retrieval
- Instant messaging
To enable remote workers to integrate smoothly and freely with other employees, wherever they're based, a stable VoIP system is ideal. All that is needed is a microphone headset, a broadband connection and a laptop or PC. And as long as they have internet access VoIP also allows clients and customers to talk instantly and directly to you at no cost to themselves. Once you've installed an optimised VoIP telephone system, you can manage all your communications through your company's computers.
Business related features that are normally charged as extras by telecommunications providers are also often included free in VoIP software applications. Three examples of this are automatic call forwarding, auto redial and caller ID, which on most VoIP business packages come as standard. The ability to add phone lines at no cost as the number of employees rise is also a massive benefit, together with the ability to integrate with existing telecommunication and IT devices using relatively inexpensive routers.
VoIP does however have its disadvantages. The overall quality of calls can be seriously affected if your Southampton business is within a low data speed area, or has an unsatisfactory internet connection. Businesses in Southampton who are depending on VoIP communication are advised to use a dedicated data connection. Over the last few years some VoIP standalone systems have been at risk from cyber assaults using DDOS (Dedicated Denial of Service). By overwhelming their systems and bombarding their VoIP communications with messages and calls, some larger companies and organisations have been targeted by criminals, where legitimate customer communications totally fail. To stop such incidents from occurring, there are superb security packages offered, however it's still preferable to not just count on VoIP and have an extra method of communication for your Southampton business.
Using a Dedicated Southampton Telephone Services Company
Digital communications have paved the way for professional telecoms and communications companies to supply cost effective solutions to Southampton businesses both large and small. There's a business telephony system just for you, no matter whether you are a sole trader start-up to a gigantic conglomerate.
Small businesses in Southampton could gain benefits from a hosted service, where an external company takes calls from your customers and passes important messages on to you via phone, email or SMS. Services like this mean you're not sidetracked by messages and phone calls as you go about your work, and are able to focus on the practical aspect of your business. Hosted services also means that there is someone to answer your company telephone during normal work hours, or 24/7 if that is a service you require. The primary benefit of a hosted telephony service is that wherever you are, whether it is working remotely or chilling in the pub, important telephone calls can be instantly forwarded to your phone or mobile.
Medium to large sized businesses in Southampton can make use of an efficient and secure phone system and messaging service set up by a professional telephony company. Seamlessly integrating the new phone system with your established infastructure, they'll implement a telecommunications solution to match your precise requirements. Possible options that could be built-in include faxes and voicemail being sent straight to your email inbox, and call forwarding setup for different workers or departments according to caller ID. A specialist company will also set up an IVR (Individual Voice Response) service for customers calling your company switchboard, so that their key presses or responses connect them with the correct department for their needs. One advantage of IVR is that it is an excellent way to get company messages across whilst the caller is waiting to be connected.
Having the capability to assess employee productivity is important for pretty much any company in Southampton, and if your business has a call centre, or customer service department, useful insights can be offered by call reporting. Call reporting is also invaluable for educating your workforce in the cutting-edge communications technology which is at their fingertips, and on the most effective ways of using it. It can give real time data and information to your staff to help them offer a first class service to your clients.
When CRM (Customer Relationship Management) software is connected to an effective phone and communication service, things can really pull together to drive sales, increase profitability and improve customer relationships. In order to collect recent enquiries or orders, customer contact details and social media signals, and generate a full overview of each customer or client, CRM software integrates with your company's communication and telephone systems. Helping you establish a better relationship with your, these details will be useful for specific advertising campaigns, special promotions and follow-up telephone calls.
To meet all your business communication requirements, an experienced telephone system service company in Southampton will be able to provide you with all the best possible advice. The telephone systems on offer should fit a wide range of budgets and provide ways to help any business maximise productivity. So your personnel can familiarise themselves with any new equipment and software, a first-rate company should provide the appropriate training, as well as technical support for questions and problems.
When trying to find a new telephone system for your company in Southampton, ask about future upgrades as technology develops. While it may be more economical in the shorter term, to purchase older communications equipment, if this can't be integrated into more advanced systems, it could get somewhat costly down the track if it needs replacing.
Whichever phone system your business needs, whether it's traditional or cloud based hosting, there's a solution which will keep your company in Southampton in the frontline of telecommunications technology.
Telephone system installations can be done in Southampton and also nearby in: Weston, Sholing, Swaythling, Shirley, Marchwood, Woolston, Warsash, Freemantle, Millbrook, Northam, Chapel, Ocean Village, Bitterne Park, Hightown, Totton, Hedge End, Eastleigh, West End, as well as in these postcodes SO14 0AH, SO14 0AY, SO14 0NF, SO14 0AR, SO14 0PP, SO14 0RG, SO14 0JY, SO14 0AE, SO14 0RR, SO14 0DL. Locally based Southampton telephone engineers will likely have the dialling code 02380 and the postcode SO14.
Southampton Telephone Related Tasks
There is a variety of work that can be carried out by your local Southampton telephone engineer including data solutions, WAP installations, telephone system expansion, phone call management, phone call monitoring, Private Branch Exchange solutions Southampton, VoIP telephone systems, phone call recording, remote phone systems in Southampton, line rental in Southampton, broadband services, business phone systems, new phone systems in Southampton, business communication systems, telephone system services, cloud dictation systems, wireless access points, cloud telephony Southampton, on-hold music Southampton, telephone system upgrades in Southampton, line commissioning, Connectix cabling, VoIP servers Southampton, business telephone systems, and lots more.
Telephone Systems Near Southampton
Also: Chapel telephone systems, Weston telephone systems, Ocean Village telephone systems, Swaythling telephone systems, Hedge End telephone systems, Woolston telephone systems, Warsash telephone systems, Millbrook telephone systems, Shirley telephone systems, Eastleigh telephone systems, Sholing telephone systems, Northam telephone systems, Totton telephone systems, Marchwood telephone systems, Hightown telephone systems, Freemantle telephone systems, Bitterne Park telephone systems, West End and more.
- Southampton Business Telephone Systems
- Southampton Telephone System Replacement
- Southampton Cloud Telephone Systems
- Southampton Telephone System Quotes
- Southampton VoIP Telephone Systems
- Southampton Phone Call Management
- Southampton Telephone System Repairs
- Southampton Cheap Telephone Systems
- Southampton Telephone System Services
- Southampton On-Hold Marketing
- Southampton Office Telephone Systems
- Southampton Phone System Maintenance
- Southampton Telephone System Expansion
- Southampton Phone Call Recording
More Southampton Business Services
When you're on the lookout for telephone system services in Southampton, Hampshire, you may also be in need of other business related services such as; HR consulting in Southampton, website design in Southampton, bookkeeping in Southampton, E commerce in Southampton, brand management in Southampton, business consulting in Southampton, marketing agencies in Southampton, payroll services in Southampton, telemarketing in Southampton, social media marketing in Southampton, email marketing in Southampton, brand design in Southampton, brochure design in Southampton, business accounting in Southampton, and additional Southampton services.
Telephone Systems Around Southampton
Some Southampton streets where telephone related work has recently been done - Dunkirk Close, Chichester Road, Tennyson Road, Ashby Crescent, Chillerton, Bassett Meadow, Appletree Close, Skipper Close, Barnsfield Crescent, Silkin Gardens, Durley Brook Road, Salerno Road, Chambers Close, Bailey Close, Barbe Baker Avenue, Tintern Grove, Alum Way, Tenterton Avenue, Chettle Road, Chilworth Old Village, Sherecroft Gardens, Sovereign Drive, Albacore Avenue, Sheridan Gardens, Billington Gardens, The Quantocks, Bassett Green Road, Thornhill Park Road, Church Road, as well as the following Southampton area postcodes: SO14 0AH, SO14 0AY, SO14 0NF, SO14 0AR, SO14 0PP, SO14 0RG, SO14 0JY, SO14 0AE, SO14 0RR, SO14 0DL.
More Eastleigh, Fareham, Portsmouth, New Milton, Aldershot, Gosport, Southampton, Havant, Alton, Hythe, Southsea, Farnborough, Fleet, Stubbington, Winchester, Horndean, Totton, Waterlooville, Yateley, Emsworth, Basingstoke, Andover and Hedge End.:
To read local info regarding Southampton, Hampshire go here
Telephone system services in SO14 area, (dialling code 02380).
Phone Systems Southampton - Cheap Telephone Systems Southampton - Business Telephone Systems Southampton - VoIP Telephone Systems Southampton - Telephone System Installation Southampton - Telephone Systems Near Southampton - Telephone System Quotes Southampton - Telephone System Replacement Southampton - Telephone Engineers Southampton