Telephone Systems Cambridge

Cambridge Business Telephone System Installations

Business Telephone Systems Cambridge Cambridgeshire (CB1): Offering so much more than simply a way of making and receiving calls to and from clients, modern business telephone systems these days boast a whole host of extra features. Whatever size business you've got in Cambridge, you must have the capability to make video calls, conference calls, and have real time monitoring and possibly interactive voice response messaging in your communications armoury. But figuring out which telephone system service to sign up for and which integrated phone system to use is a tricky decision to make.

Quotes for Cambridge Telephone Systems

Traditional telephone systems are effective, simple and can be matched to your business requirements. To enable your workforce to communicate with each other internally, and externally to clients, an in-house telephony solution provides your company with a Private Branch Exchange (PBX), basically your own private telephone network.

Telephone Systems Cambridge Cambridgeshire (CB1)

Calls made internally through a Private Branch Exchange (PBX) are completely free to make, whilst telephone calls to external numbers are normally re-routed via analogue lines that are leased from a PSTN (Public Switched Telephone Network), via ASDN/ISDN, or a Voice over Internet Protocol (VoIP) Gateway.

If your business is relatively small with a minimal workforce, a PBX would perhaps not be the your most cost effective choice. But, using cloud based technology and a virtual PBX, might be a far better answer. Many communication companies offer a "free" virtual PBX version for small businesses. These free solutions may not come with all the features of a full package, or might only last for a short trial period however, so make sure you check all the specifications signing on the dotted line.

Be wary of using any company that is willing to provide you with a free virtual PBX, but where you pay for the hosting, because the more traffic that is sent through the system, the higher your bill will be. The better option is to go with a paid service which offers full functionality and also has opportunities for expansion when required.

Telephone System Services Cambridge UK (01223)

Obviously, if you've got unlimited internet access at your business premises in Cambridge, you will be able to pick VoIP, which is the most affordable of all.

What Does VoIP Stand For? - VoIP stands for "Voice Over Internet Protocol" and is a technology which was developed by a firm called VocalTec during the late 1990s, chiefly to save on the cost of making long distance and international phone calls.

For making and receiving telephone and video calls, VoIP uses your high-speed broadband connection. VoIP technologies can be improved using software and hardware to provide businesses in Cambridge with;

  • Multi-user or conference video calls
  • Music on hold
  • Instant messaging (IM)
  • Live website communication
  • Call forwarding services
  • Recording and monitoring of calls
  • Message and voicemail retrieval
Quotes for Telephone Systems in Cambridge Cambridgeshire

To enable remote workers to smoothly and freely integrate with other employees, wherever they happen to be based, a reliable VoIP system is ideal. All that they'll require is a headset with microphone, a laptop and a broadband connection. VoIP also allows suppliers and customers to talk directly and instantly to you at no cost, provided that they've got an internet connection. Your company's computers will turn into your main communications hub once you have installed a fully optimised VoIP telephone system.

You may also benefit from additional business related features with VoIP software packages, that many telecommunications companies would normally charge extra for. Some examples of these are caller ID, automatic call forwarding and auto redial, which on the vast majority of VoIP business packages come as standard. Of great benefit is the ability to add extra phone lines at no cost as your employee numbers increase, as well as the ability to integrate with pre-existing telecommunication and IT devices.

Business Telephone Systems Near Cambridge Cambridgeshire

Having said that, there are some downsides to VoIP. The call quality can be negatively affected if your Cambridge business is within a low data speed area, or has a poor internet connection. Where businesses in Cambridge are concerned it is usually better to use a dedicated data connection when relying exclusively on communications through VoIP. In the past some standalone VoIP systems have been prone to cyber attacks using Dedicated Denial of Service (DDOS). Hackers have held some larger organisations and companies to ransom by inundating their VoIP communications with calls and messages, overwhelming the system and causing authentic customer communications to break down. There are superb security programs available to prevent this from occurring, but it's advisable to have a secondary method of communications for your business in Cambridge as well as VoIP.

Using a Dedicated Cambridge Telephone Services Company

Digital communications have opened the door for specialist telephone companies to supply cost effective telephone systems to businesses of all sizes. There's a business telephony system to suit you, no matter whether you are a sole trader start-up to a huge conglomerate.

A hosted phone service, where an external company takes calls from your clients and forwards communications on to your via telephone, email or SMS, can be of great benefit to small businesses in Cambridge. Services such as this mean you aren't distracted by phone calls and messages as you go about your daily work, and are able to concentrate on the practical aspect of your business. Having a hosted service means that you can be sure that all phone calls to your business will be answered promptly during working hours and even 24 hours a day if that's something you need. Then no matter where you are, be it your office or the pub, vital calls and clients can be instantly forwarded to your phone or mobile using a hosted telephone service.

For medium sized and larger businesses in Cambridge a professional telephony company can set up and installed an efficient and secure messaging service and phone system. Smoothly assimilating the new telephone system with your established infastructure, they'll implement a telecommunications solution to match your specific needs. You may decide on voicemails and faxes being sent instantly to your email inbox or call forwarding established for different departments or personnel according to what the needs of the caller are. A high quality telephone service provider in Cambridge will also make certain that customer responses or key presses connect them with the correct department or office for their enquiry, by configuring an Individual Voice Response service for callers to your company's main switchboard. IVR is also a fantastic way to get company messages and marketing across while a caller is patiently waiting for connection to one of your team.

Telephone Engineers Cambridge (CB1)

Being able to gauge staff productivity is essential for any company in Cambridge, and if yours includes a customer service office or call centre, fruitful insights can be offered by call reporting. Call reporting is also handy for educating your workforce in the communications technology that's at their fingertips, and on the most efficient techniques for using it. It should help your team to deliver a top quality service to your customers by providing real time data and information.

Consequently, improved customer relations, increased profitability and more sales can all result when an outstanding communication and phone service is integrated with Customer Relationship Management (CRM) software. CRM software joins forces with your telephone and communication systems to gather customer contact details, recent orders or enquiries, and even social media interactions to formulate an extensive view of each customer or client. This data will be useful for targeted ad campaigns, follow up phone calls and helps you to establish a better relationship between you, and your customers.


In order to get the best advice for your business communication needs, you should contact an experienced telephone system service in Cambridge. The solutions available should provide a way to help any business maximise productivity, and will suit a wide array of budgets. So your employees can get accustomed to any new equipment and software, a first-rate company should provide adequate training, as well as technical support for problems and queries.

When trying to find a new phone system for your business in Cambridge, ask about future system upgrades as technology advances. Older equipment might be more affordable right now, but if it can't be integrated with more up-to-date telephone systems it's going to cost you far more if you've got to replace it a few years down the line.

Whether it's traditional or cloud based hosting, or whatever phone system your business needs, there's a suitable solution which will make sure that your company in Cambridge is at the cutting edge of communication technology as it continues to grow.

Book a Telephone Engineer in Cambridge UK

Telephone systems can be installed in Cambridge and also in nearby places like: Horningsea, Teversham, Girton, Cherry Hinton, Grantchester Meadows, Trumpington, Milton, Fen Ditton, Grantchester, Chesterton, as well as in these postcodes CB1 0UT, CB1 0JP, CB1 1BS, CB1 1AS, CB1 0PG, CB1 0QZ, CB1 0LF, CB1 0DT, CB1 0FW, CB1 0NP. Locally based Cambridge telephone engineers will most likely have the postcode CB1 and the telephone code 01223. Verifying this will confirm you are accessing local providers of telephone systems. Cambridge business are able to benefit from these and many other phone related services.

Conference Calling

Conference calling services can prove to be valuable for businesses looking to hold meetings with remote participants. The popularity of conference calling has risen with remote work and telecommuting, connecting employees located in different locations.

Conference Calling Services Cambridge

Conference calling services enable real-time communication and collaboration by permitting multiple parties to join a single call. Conference calling services can reduce costs and save the time that is normally associated with travel and in-person meetings. The collaboration experience can be further enhanced by using extra features like screen sharing, video conferencing and file sharing, which are provided by some conference calling services.

Numerous purposes, including team meetings, training sessions and sales presentations, can be served by using conference calling. Conference calling services allow businesses to be more flexible by enabling participants to join calls from their mobile device, PC or laptop, regardless of their location.

Cambridge Telephone Related Tasks

Telephone Related Tasks Cambridge

There is a wide range of work that can be undertaken by your local Cambridge telephone engineer including VoIP servers, internet telephone systems Cambridge, small business phone systems, multi-line telephone systems Cambridge, telephone fraud prevention, phone call monitoring Cambridge, interactive whiteboards, Connectix cabling, SIP trunking, data solutions in Cambridge, advanced telephone systems Cambridge, IT support, computer/telephone integration systems in Cambridge, fraud detection, cloud telephony in Cambridge, cheap telephone systems, Private Branch Exchange setup, CCTV installation, telephone system installation Cambridge, line commissioning, conference calling services, office phone systems, telephone system upgrades, telephone system replacement, office telephone systems, phone call recording, line rental, cloud dictation systems, telephone system maintenance, telephone system services, PBX solutions, setting up new office phone systems, VoIP phone systems Cambridge, and more. These are just an example of the tasks that are carried out by those installing telephone systems. Cambridge professionals will keep you informed about their full range of telephone services.


Telephone Systems Near Cambridge

Also find: Grantchester telephone systems, Grantchester Meadows telephone systems, Horningsea telephone systems, Trumpington telephone systems, Fen Ditton telephone systems, Girton telephone systems, Chesterton telephone systems, Teversham telephone systems, Cherry Hinton telephone systems, Milton telephone systems and more.

Telephone System Services Cambridge

Find Telephone Systems in Cambridge Here
Cambridge Telephone Systems Enquiries (01223)
  • Telephone System Expansion
  • Phone Call Recording
  • Cloud Telephone Systems
  • Phone System Maintenance
  • Telephone System Quotations
  • Telephone System Services
  • Telephone System Repairs
  • Business Telephone Systems
  • VoIP Systems
  • Telephone System Replacement
  • VoIP Telephone Systems
  • Office Telephone Systems
  • Data Solutions
  • Business Communication Systems

More Cambridge Business Services

Cambridgeshire Telephone Systems Near Me Cambridge

Whenever you're on the lookout for telephone system services in Cambridge, Cambridgeshire, you may also be needing other business related services such as; HR consulting in Cambridge, email marketing in Cambridge, bookkeeping services in Cambridge, brand management in Cambridge, E commerce in Cambridge, business consulting in Cambridge, payroll services in Cambridge, brand design in Cambridge, business accounting in Cambridge, website design in Cambridge, social media marketing in Cambridge, marketing agencies in Cambridge, brochure design in Cambridge, telemarketing in Cambridge, and additional Cambridge services.

To read local Cambridge information click here

Telephone system services in CB1 area, (dialling code 01223).

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(This telephone systems Cambridge content was edited and updated on 13-09-2023)