Telephone Systems Portsmouth

Portsmouth Business Telephone System Installations

Business Telephone Systems Portsmouth Hampshire (PO1): Offering so much more than merely a means of receiving and making calls to and from clients, modern business telephone systems nowadays boast a wide range of extra features. Irrespective of what size your business is in Portsmouth, your communications armoury ought to include video and conferencing calls, have live monitoring in place, and maybe even interactive voice response messaging. However, it can be pretty tough deciding on which integrated phone system to plump for or which telephone system service to subscribe to.

Quotes for Portsmouth Telephone Systems

Traditional phone systems are simple, effective and can be matched to your business requirements. An in-house telephony system provides your business with a Private Branch Exchange, in essence your own private telephone network, to enable your employees to communicate internally between each other, and externally to outside agencies.

Telephone Systems Portsmouth Hampshire (PO1)

Internal calls are free to make through a Private Branch Exchange (PBX), while external telephone calls will be re-routed over analogue lines leased from a telephone company (PSTN - Public Switched Telephone Network), via ASDN/ISDN, or a Voice over Internet Protocol (VoIP) Gateway.

Now, an actual Private Branch Exchange (PBX) will quite likely not be the most cost efficient alternative for you, if you have a very small business with a minimal labour force. But, using modern, cloud based technology and a hosted, virtual PBX, would be a far better answer. Quite often small businesses can even get a "free" version of a virtual PBX, which some communication companies are pleased to offer. But be careful, because such free options are frequently only for a short trial period and might only come with limited functionality.

Be wary of signing up with any company that provides you with a free virtual PBX, but where you are charged for the hosting, because the more communications traffic that is sent through the system, the higher your bill will be. The smartest choice is to go with a paid service provider which offers all of the necessary features and also has possibilities for expansion when needed.

Telephone System Services Portsmouth UK (023)

With unlimited internet access at your business premises in Portsmouth you can go with the most cost effective solution; VoIP.

What Does VoIP Stand For? - VoIP is a technology which was introduced by a firm called VocalTec during the late 1990s, and stands for "Voice Over Internet Protocol", which was chiefly developed to save on the cost of making international, long distance and mobile phone calls.

The good thing about VoIP is that it uses your high-speed broadband connection to receive and make video and voice calls. Software and hardware is readily available to improve business VoIP systems and deliver beneficial options such as;

  • Call whispering
  • IM (Instant Messaging)
  • Voicemail and message retrieval
  • Recording and monitoring of calls
  • Live website communication
  • Multi-user or conferencing video calls
  • Call forwarding
Quotes for Telephone Systems in Portsmouth Hampshire

For staff working remotely, a stable VoIP platform permits them to smoothly and freely integrate with other employees, regardless of where they happen to be based. All that's needed is a laptop or PC, an internet connection and a headset with microphone. VoIP also enables customers and suppliers to talk instantly and directly to you at no cost, providing they have an internet connection. Once you have installed an optimised business VoIP phone system, you'll be able to manage all your communications through your company's computers.

You may also benefit from added business related features with VoIP software programs, that most telecommunication companies will generally charge extra for. Things like caller ID, automatic call forwarding and auto redial all come as standard on the majority of VoIP business packages. Extremely beneficial is being able to add extra phone lines at no cost as employee numbers grow, as well as the ability to integrate with existing IT and telecommunication devices.

Business Telephone Systems Near Portsmouth Hampshire

VoIP does however have a few drawbacks. If your Portsmouth business happens to be in an area of low internet data speeds or has an inadequate connection, it will affect the quality of any calls. Where businesses are concerned it's generally better to use a dedicated data connection when relying exclusively on communications through VoIP. VoIP standalone systems have also been found to be prone to DDOS (Dedicated Denial of Service) cyber attacks. Certain organisations and companies have been held to ransom by attackers who have inundated their VoIP communications with calls and messages, and caused genuine customer communications to break down by overwhelming the system. To prevent such incidents from happening, there are excellent security programs offered, but it's still advisable to not just rely upon VoIP and have a second form of communication for your business in Portsmouth.

Using a Dedicated Portsmouth Telephone Services Company

Improvements in digital communications have in recent years opened the door for specialist telephone companies to offer Portsmouth businesses both small and large with cost effective solutions. From a one man start-up to a huge conglomerate, there is a business telephone service just for you.

Smaller businesses in Portsmouth may gain advantage from a hosted telephone service, where an outside company takes your client's calls and forwards any messages on to you via SMS, email or phone. This type of service permits you to focus on your business's fundamental objectives and not be disturbed by telephone calls and messages as you are working. If you need your phone to be answered at any time during work hours or even twenty four hours a day, being signed up to a hosted telephony service means somebody is always there to accomplish this. Then wherever you are, be it your office or the pub, vital phone calls and messages can be instantaneously forwarded to your own phone using a hosted telephony service.

Medium to large sized businesses in Portsmouth can reap the benefits of an efficient and secure phone system and messaging service set up and installed by a professional company. Building a communication strategy that suits you, they'll faultlessly integrate the new telephone system with your existing infrastructure. You may choose call forwarding established for different workers or departments according to caller ID, or maybe voicemail and faxes being routed directly to your e-mail inbox. A specialist company can also create an IVR (Individual Voice Response) service for customers calling your switchboard, so their response or key presses hook them up with the correct department for their needs. Also, whilst callers are patiently waiting for a response from the appropriate member of staff, IVR is a good way to get your company message across.

Telephone Engineers Portsmouth (PO1)

Being able to evaluate workforce productivity is vital for most companies in Portsmouth, and if yours has a call centre, or customer service department, useful information can be offered by call reporting. Call reporting is also useful for educating your employees on the most beneficial techniques for using the cutting-edge communications technology that you have in place. By giving real time information and metrics, call reporting should help your workforce to give your customers and callers a top quality service.

In reality, increased profitability, improved customer relationships and more sales can all be the result when a good communication and phone service is connected to CRM (Customer Relationship Management) software. CRM software combines with your communication systems to gather recent orders or enquiries, customer's contact details, and even social media signals to generate a complete picture of each customer or client. This information is useful for follow-up phone calls, targeted advertising campaigns and helps to establish an improved relationship with your customers.


A credible telephone system service company in Portsmouth will offer you advice based on your business communication requirements. The solutions on offer should fit a wide range of budgets and provide a way to help any business increase productivity. Sufficient training must also be available for your employees and a 24 hour help desk should be in place for any questions you have or problems you may run into.

When you are shopping around for a new telephone system in Portsmouth, you should try to get information on upgrades in the future, given that the technology in communications is advancing constantly. Whilst it may be more affordable in the shorter term, to buy older communications equipment, if this can't be integrated into more advanced telephone systems, it could get extremely costly down the road if it needs replacing.

Whether it's cloud based hosting or traditional, or whichever telephone system your business demands, there's a solution which will ensure your company in Portsmouth is at the forefront of telecommunications technology as it continues to grow.

Book a Telephone Engineer in Portsmouth UK

VOIP Servers

VOIP servers are the core component of modern telecommunications infrastructure, facilitating cost-efficient and high-quality voice communication over the web. The transmission of voice signals over the internet to the recipient's device is achieved by VOIP servers, which change them into digital data packets. VOIP servers stand apart from traditional telephone systems by enabling multiple simultaneous calls and incorporating advanced features, such as video conferencing, call forwarding and voicemail. The flexibility and ease of integration of VOIP servers with pre-existing business applications make them an excellent solution for businesses of all sizes looking for a scalable telecommunications solution. Mitel, bOnline, Dialpad and Vonage are some of the top VOIP server choices in Great Britain, offering high-quality calls and advanced features. The need for versatile communication solutions and the spike in remote work have elevated the importance of VOIP servers in the modern workplace. Despite the many advantages of VOIP servers, they do have some limitations. VOIP server call quality can suffer due to different variables, such as internet connection speed and network congestion. A reliable and stable internet connection with ample bandwidth is vital for ensuring high-quality calls through VOIP servers.

Coming Next:

Unified messaging - article 213.

Telephone Systems Near Portsmouth

Also find: Lee on the Solent telephone systems, Milton telephone systems, Eastney telephone systems, Hilsea telephone systems, Porchester telephone systems, Cosham telephone systems, Fratton telephone systems, Copnor telephone systems, Widley telephone systems, Hayling Island telephone systems, Alverstoke telephone systems and more. Most of these places are catered for by companies who supply telephone systems. Portsmouth business and home owners can get quotations by clicking here.

Portsmouth Telephone Related Tasks

Telephone Related Tasks Portsmouth

There are a number of different tasks that can be completed by your local Portsmouth telecoms engineer including phone call monitoring, advanced telephone systems Portsmouth, computer/telephone integration systems, CCTV installation, digital transformation services, line rental, VoIP solutions, cloud telephone systems, telephone system services, affordable telephone systems Portsmouth, phone call management Portsmouth, call queuing Portsmouth, VoIP Portsmouth, remote phone systems, telephone system repair Portsmouth, telephone system maintenance, IT support in Portsmouth, cheap telephone systems, data solutions, VoIP servers in Portsmouth, moving office phone systems, business communications, office phone systems, phone fraud prevention Portsmouth, voicemail & auto-attendant services, phone fraud detection, phone call recording, cloud telephony in Portsmouth, office telephone systems, voice broadcasting, telephone system expansion, telephone system replacement, small business phone systems, and lots more. Listed are just a selection of the duties that are performed by people specialising in telephone systems. Portsmouth professionals will be delighted to keep you abreast of their full range of telephone services.

More Portsmouth Business Services

Hampshire Telephone Systems Near Me Portsmouth

Whenever you are searching for telephone system services in Portsmouth, Hampshire, you could also be needing other similar business related services such as; website design in Portsmouth, email marketing in Portsmouth, brand design in Portsmouth, brand management in Portsmouth, marketing agencies in Portsmouth, E commerce in Portsmouth, HR consulting in Portsmouth, social media marketing in Portsmouth, small business bookkeeping in Portsmouth, business consulting in Portsmouth, payroll services in Portsmouth, telemarketing in Portsmouth, business accounting in Portsmouth, brochure design in Portsmouth, and additional Portsmouth services.

TOP - Telephone Systems Portsmouth

VoIP Phone Systems Portsmouth - Telephone Systems Portsmouth - Phone Systems Portsmouth - Office Telephone Systems Portsmouth - Telephone System Installations Portsmouth - VoIP Solutions Portsmouth - Telephone System Quotations Portsmouth - Telephone Systems Near Me - Cheap Telephone Systems Portsmouth


(This telephone systems Portsmouth page was edited and updated on 16-05-2023)