Telephone Systems Lichfield

Lichfield Business Telephone System Installations

Business Telephone Systems Lichfield Staffordshire (WS13): The modern high-tech telephone systems that businesses in Lichfield now use offer so much more than merely a way of receiving and making calls to and from clients and suppliers. No matter what size business you've got in Lichfield, you must have the capability to make video calls, conference calls, and have real time monitoring and interactive voice response messaging in your communications armoury. When it comes to deciding on which integrated phone system to use or which telephone system service to sign up for, things can get a whole lot more challenging.

Quotes for Lichfield Telephone Systems

Conventional telephone systems that can be harmonised with the requirements of your business are straightforward and effective. An on-site telephony solution will provide your business with a Private Branch Exchange, basically a private telephone network, to enable your personnel to communicate with each other internally, and externally to clients.

Telephone Systems Lichfield Staffordshire (WS13)

Telephone calls made internally through a Private Branch Exchange (PBX) are entirely free to make, while calls to external entities are commonly sent over analogue lines which can be leased from a Public Switched Telephone Network, via a VoIP (Voice over Internet Protocol) Gateway, or ISDN/ASDN.

If you're only in charge of a small business with just a few workers, a PBX (Private Branch Exchange) would probably not be the the most cost effective solution. But, using cloud based technology and a hosted, virtual PBX, might be a far better solution. Several communications companies provide a "free" version of a virtual PBX for small businesses. However, you you need to study the specifications before registering for any of these free solutions, since they may not come with full functionality, and they may be just for a short trial period.

Beware of any company offering a free virtual PBX, but you pay for hosting, because the more communications traffic there is, the more you'll pay. It's preferable to go for a paid professional supplier which will provide your business in Lichfield with the full enterprise functionality you need, plus have areas that you can extend should it be required.

Telephone System Services Lichfield UK (01543)

Of course, the most affordable of all, if you've got unlimited internet access at your premises in Lichfield, is a VoIP system.

What Does VoIP Stand For? - VoIP is a communication system which was introduced in the late 1990s by a firm called VocalTec, and is short for "Voice Over Internet Protocol", which was mainly introduced to save on the cost of making international, mobile and long distance phone calls.

A VoIP communication solution makes use of your internet connection to make video and voice calls. VoIP systems can be enhanced through the use of software and hardware to provide your business in Lichfield with;

  • Message and voicemail retrieval
  • Multi-user or conference video calls
  • Call forwarding services
  • Recording and monitoring of calls
  • Call queuing
  • IM (Instant Messaging)
  • Live website communication
Quotes for Telephone Systems in Lichfield Staffordshire

To enable staff working remotely to integrate freely and seamlessly with other employees, no matter where they are based, a reliable VoIP platform is perfect. All that's needed is a headset with microphone, a broadband connection and a laptop or PC. Clients and customers can also call you directly and instantly at no cost, providing that they have access to internet access at the time. With a fully optimised business VoIP telephone system installed your firm's computers will become your communications hub.

VoIP systems can also include useful business related features that are typically charged extra for by telecommunications providers. Things like auto redial, caller ID and automatic call forwarding all come as standard on the majority of VoIP business packages. The ability to add telephone lines at no extra cost as the number of employees rise is also of great benefit, in addition to the capability to integrate with existing IT and telecommunication devices using inexpensive routers.

Business Telephone Systems Near Lichfield Staffordshire

VoIP comes with certain downsides however. If your Lichfield business is in an area experiencing low internet data speeds or has a poor quality connection, it will affect the quality of any calls. In business terms it's better to use a dedicated data connection for any VoIP communication. DDOS (Dedicated Denial of Service) cyber assaults have been seen to be something of an issue for standalone VoIP systems over the last few years. By overwhelming their systems and inundating their VoIP communications with calls and messages, certain larger companies and organisations have been compromised and held to ransom by attackers, where authentic customer communications fail altogether. To prevent such incidents from occurring, there are superb security programs offered, however it's still recommended that you not just rely upon VoIP and have an extra method of communication for your Lichfield business.

Using a Dedicated Lichfield Telephone Services Company

Digital communications have paved the way for professional telephone and communication companies to supply cost effective solutions to Lichfield businesses of all sizes. From a massive conglomerate to a one man start up, there is a business telephone system that's right for you.

A hosted service, where an external company takes calls from your customers and passes communications on to your via phone, e-mail or SMS, can really benefit smaller businesses in Lichfield. Services like this mean you aren't distracted by messages and telephone calls as you get on with your daily work, and are able to concentrate on the hands-on side of your business. Hosted telephone services also means there is somebody to answer your company telephone during normal work hours, or 24 hours a day if that is an option you're looking for. The main benefit of a hosted phone service is that wherever you might be, whether it is grafting in the workshop or chilling in the pub, important phone calls and messages can be immediately forwarded to your phone or mobile.

Larger and medium size businesses in Lichfield can use a professional telephony company to set up and install a first class telephone system and messaging service on-site. Building a communication program that best suits you, they will seamlessly incorporate the new system with your existing infrastructure. You may go for voicemails and faxes being routed instantly to your email inbox or call forwarding set up for different workers or departments based on caller requirements. To ensure that customer key presses or responses hook them up with the correct department for their needs, a specialist telephony company in Lichfield can also put in place an Individual Voice Response service for customers calling your company's main switchboard. Also, whilst callers are patiently waiting for a response from the appropriate member of staff, IVR is the perfect way to get your company message across.

Telephone Engineers Lichfield (WS13)

Call reporting can provide worthwhile information about workforce productivity, particularly if your day to day business in Lichfield includes working on telephones, such as a customer service office or call centre. And not only that, because call reporting allows you to inform your staff about efficient methods for using the advanced communications technology you are providing them with. It can supply real time information and metrics to your staff to help them offer a high quality service to your customers.

In essence, more sales, increased profits and enhanced customer relations can all result when an excellent communication and phone service is integrated with Customer Relationship Management (CRM) software. When correctly integrated with your company's phone and communication systems, CRM software can create a complete picture of each customer or client by collating customer contact information, recent enquiries or orders and social media signals. These details can help you to build an improved relationship with your customers, and can be used for targeted ad campaigns and follow up phone calls.


To fulfill all of your business's communication requirements, an experienced phone system service in Lichfield will be able to offer you all the best advice possible. The solutions available should provide a way to help any business maximise productivity, and will fit a wide range of budgets. Training should also be offered to your workers and a 24/7 help desk should be in place for any queries you've got or problems you might encounter.

You also ought to enquire about system upgrades in the future as technology advances when on the lookout for a new phone system for your business in Lichfield. Older equipment may be more affordable at the moment, however if it can't be integrated with more up-to-date phone systems it is going to cost you far more if you've got to upgrade it in the near future.

If you wish to keep your company in Lichfield in the frontline of communication technology, there is a suitable business telephone system to satisfy your requirements, whether it's traditional or cloud based.

Book a Telephone Engineer in Lichfield UK

Telephone systems can be installed in Lichfield and also in: Huddlesford, Hopwas, Wall, Hammerwich, Pipehill, Leamonsley, Streethay, Bromley Hayes, Whittington, Netherstowe, Hanch, Stowe, Canwell, Whittington Hurst, Fisherwick Wood, together with these postcodes WS13 6NP, WS13 6JJ, WS13 6BJ, WS13 6NR, WS13 6JH, WS13 6DS, WS13 6JQ, WS13 6JZ, WS13 6NF, WS13 6DD. Locally based Lichfield telephone engineers will likely have the postcode WS13 and the dialling code 01543. Verifying this should confirm that you access local providers of telephone systems. Lichfield property owners can utilise these and lots of other similar services.

VOIP Servers

The use of VOIP servers has revolutionized the telecommunications industry by providing a cost-effective and efficient means of making telephone calls over the web. VOIP servers utilize digital data packets to change voice signals and enable their transmission over the internet to the recipient's device. Unlike standard telephone systems, VOIP servers can handle multiple calls at the same time and offer advanced features such as call forwarding, voicemail and video conferencing. The compatibility of VOIP servers with existing business applications, as well as their scalability, make them a practical solution for any size of business. In response to the increasing trend towards working remotely, VOIP servers are gaining importance as an essential component of today's workplace's communication infrastructure.

Lichfield Telephone Related Tasks

Telephone Related Tasks Lichfield

There is a variety of work that can be accomplished by your local Lichfield telecoms engineer including WAP installations Lichfield, telephone system upgrades, telephone system services, moving office phone systems, small business phone systems in Lichfield, Connectix cabling, affordable telephone systems, multi-line telephone systems Lichfield, business communications, cloud telephone systems, on-hold marketing, computer/telephone integration, line commissioning, wi-fi boosters, PBX solutions, office telephone systems in Lichfield, fraud detection, telephone system repairs, remote phone systems, data solutions in Lichfield, VoIP Lichfield, on-hold music, cloud dictation systems, business phone systems, landline telephone systems Lichfield, interactive projectors, VoIP telephone systems, phone call recording in Lichfield, voicemail & auto-attendant services Lichfield, line rental, IT support, call queuing, telephone system replacement, and more. Listed are just a small portion of the duties that are performed by those specialising in telephone systems. Lichfield companies will be delighted to keep you abreast of their entire range of phone related services.


Telephone Systems Near Lichfield

Also find: Leamonsley telephone systems, Streethay telephone systems, Hammerwich telephone systems, Hopwas telephone systems, Fisherwick Wood telephone systems, Stowe telephone systems, Wall telephone systems, Huddlesford telephone systems, Whittington Hurst telephone systems, Hanch telephone systems, Canwell telephone systems, Netherstowe telephone systems, Pipehill telephone systems, Bromley Hayes telephone systems, Whittington telephone systems and more.

Telephone System Services Lichfield

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Lichfield Telephone Systems Enquiries (01543)
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Telephone system services in WS13 area, (dialling code 01543).

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(This telephone systems Lichfield article was successfully updated on 13-09-2023)